Following the recommendations made by the Royal College of Dental Surgeons of Ontario (RCDSO) and the Government of Ontario’s Declaration of Emergency, we must suspend all non-essential and elective dental services to help slow the spread of COVID-19. This suspension will not be re-evaluated by our governing college (RCDSO) until the State of Emergency in Ontario is lifted; unfortunately it appears unlikely that there will be any lessening of the restrictions in April, and as a result our office will be closed until May 29th, 2020.
We are taking this day by day – closely following the Government of Ontario’s mandates and as such we are currently cancelling and rescheduling appointments between March 16th – May 29th 2020 (this date range will continue to be updated). All impacted patients will be contacted directly via email.
We do not take this decision lightly, but the seriousness of the current COVID-19 pandemic demands stricter social distancing measures to slow the impact on our health care system. Nevertheless, we understand that this closure is disruptive for all patients who had appointments reserved during this time, and we sincerely apologize for the inconvenience.
At Soho Dental we care deeply about the health of our patients and our wider community, and we thank you very much for your understanding and cooperation as we all do our part to overcome this challenging situation. Together, we can help keep everyone as safe and healthy as possible.
Below we have addressed some common questions and concerns that are arising during this suspension period.
In accordance to our regulatory body a dental emergency is defined as the following:
- oral-facial trauma
- significant infection
- prolonged bleeding
- prolonged/severe pain which cannot be managed by over-the-counter medications
If you think you are experiencing a true dental emergency, please contact us here. We will give you advice about the next steps.
Emergency cases will initially be managed via telephone (within 1 business day) by obtaining a verbal history of conditions and providing appropriate drug prescriptions if needed. If this emergency cannot wait for our response, please contact the Dental Emergency Services at 416-485-7121. They are open everyday 8:00am to midnight.
OTHER DENTAL CONCERNS
If you are NOT experiencing trauma, infection, prolonged bleeding or severe pain, please understand that we are unable to provide non-emergency and elective dental services during this suspension (as doing so would be considered an act of professional misconduct). We understand that this is frustrating, especially for those patients in the middle of restorative treatment and we kindly request your patience and understanding during this turbulent time.
We wish you and your loved ones the best of health and we hope to see you soon.